Frequently Asked Questions

Where is Your Company Based?

We are based in South East Asia, Singapore. Our office is located at 3 Changi South Street 1, S486795

What are your accepted modes of payment?

We accept payment by iBanking, Paynow & Paylah.

Are you a charity organization?

No, Travel Ustaz Pte Ltd is not a charity organization and we do not handle any donations. We provide the service of curating and distributing the goods you have purchased to your intended project recipients (Needy Families, Orphans, Mosques) with full documentation for your trust & ease of mind.

How does the process work?

Will I get any proof that my purchase has been received by the intended project recipients?

Travel Ustaz will provide regular updates on our social media pages on the progress of our on going projects. Additionally, customers will receive a certificate highlighting their contribution to our on-going projects & the number of goods that have been distributed from their purchases.

Who is the founder of Travel Ustaz Pte Ltd?

Travel Ustaz Pte Ltd was Founded by Ustaz Mahfuz Al-Hafiz. Ustaz Mahfuz attained a degree in Shariah Islam from the Islamic University of Madinah, Saudi Arabia.

He resided in Egypt for 2 years, Madinah for 4 years and Malaysia for 5 years in pursuit of his studies. His residency allowed him to meet muslims from all walks of life.

Through his experiences overseas & guiding pilgrims in Mecca & Medina on a regular basis, he was determined to create a platform for the muslim community that could reach out locally & globally to educate & assist muslims around the world.

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